Affected services:

  • Public Website
  • Customer Web Admin Panel
  • On-net calls
  • Inbound Calls from PSTN
  • Outbound Calls to PSTN

Technical issue at one of our Europe data centres.

Opened on Monday 7th March 2022, last updated

Resolved — No further issue reported - All services back operational.

Posted by Neil

Monitoring — The issue has been resolved and all services have now been restored. We will continue to monitor services for next 12hr in case of any repercussions.

Posted by Neil

Identified — The root cause of the issue has been now identified and our engineers are working to replace faulty equipment. We expect full service recovery in 60 minutes from now. Please accept our apologies to the interruption with our service.

Posted by Neil

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Neil